Refund & Cancellation Policy

This policy covers Cryptorafts digital platform services, including the free tier (weekly pitch allowance; no purchase), monthly subscriptions currently offered as Pitch from me ($10/month) and Managed Outreach ($100/month), admin-granted entitlements, and related digital features. Direct Introductions ($2,000) is not currently offered for public purchase.

Refund eligibility depends on the applicable service, purchase type, and whether the service has already been delivered or consumed.

• Subscriptions renew monthly via Stripe when checkout is enabled.
• You may cancel renewal from Cryptorafts Billing and/or Stripe Customer Portal where available for your account.
• After cancellation, access typically continues through the end of the paid period.
• Cryptorafts does not guarantee prorated refunds for unused days of a billing period once the period has started, unless required by applicable law or Stripe dispute rules.

• Direct pitches are ordinarily sent via your connected email (with Cryptorafts desk CC such as pitchdeck@cryptorafts.com). In some configurations, Cryptorafts infrastructure may send with your address as Reply-To. Once accepted by the sending provider, the pitch is considered delivered for refund purposes.
• Managed Outreach is a recurring service entitlement. Completed outreach work and consumed monthly quotas are generally non-refundable.
• Drafts, unsent composers, or pitches never accepted by a provider are not “delivered” for refund purposes.

Verification (Didit KYC/KYB) fees charged by third parties are typically non-refundable once a session starts. Any Cryptorafts submission or on-chain verification fee components (when enabled) follow the same general rule once processing has begun, unless required otherwise by law.

If Cryptorafts later sells credits or one-time packages, unused credits may expire according to the offer terms at purchase. Completed digital work is generally non-refundable.

Email support@cryptorafts.com with your account email, plan, payment date, and reason. Cryptorafts may request Stripe or crypto transaction identifiers.

Please contact support before filing a payment dispute. Unresolved chargebacks may result in suspension of platform access.

Subscription Terms · Pricing · Terms